Refund & Return Policy

MMM Perfumes – Scent of Confidence

At MMM Perfumes, your satisfaction is our top priority. If for any reason you’re not happy with your purchase, we’re here to help.

1. Returns (Within 7 Days)

You may return a product within 7 days of receiving it, provided the following conditions are met:

  • The item is unused, unopened, and in its original packaging
  • The seal on the perfume bottle is not broken
  • Proof of purchase (order confirmation or receipt) is provided

2. Non-Returnable Items

We cannot accept returns for:

  • Used or opened perfume bottles
  • Items damaged due to misuse or accident
  • Promotional or discounted items (unless defective)

3. Refunds

Once we receive and inspect your return, we will notify you via phone/email. If approved:

  • Refunds will be processed to your original payment method or bank account
  • For Cash on Delivery (COD) orders, we may offer store credit or a bank transfer refund

Note: Refunds are typically processed within 5–7 business days after approval.

4. Exchanges

If you received the wrong product or a damaged item, please contact us within 48 hours of delivery. We’ll replace it at no extra cost.

5. How to Request a Return

Contact us through:

Our team will guide you through the return process and provide pickup or drop-off options via courier.