TERMS & CONDITIONS

Effective Date: 3 JUNE 2025

Welcome to MMM Essence, operated by MMM PRODUCTS (SMC-PRIVATE) LIMITED. By accessing or using our website (www.mmmessence.com), you agree to comply with and be bound by the following terms and conditions.

  1. General

MMM Essence provides perfumes, attars, and related products. By placing an order, you confirm that you are at least 18 years old or using the website under supervision.

  1. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However, slight variations in fragrance, packaging, or color may occur.

  1. Orders & Payment
    • All orders are processed via Cash on Delivery (COD) across Pakistan
    • We also offer Bank Transfer as a payment option
    • Customers choosing bank transfer must complete payment in advance
    • Orders will be processed after payment confirmation
    • We reserve the right to cancel or refuse any order at our discretion
    • Fake or incomplete orders may be rejected
    • MMM Essence is not responsible for payments made to unauthorized accounts. Always confirm official bank details before making payment.
  2. Shipping & Delivery
    • Delivery time: 2–4 working days
    • Delivery may be delayed due to courier issues, weather, or public holidays
    • Customers must be available to receive the order
  1. Returns & Refund Policy
    • We offer a 10 Days Money Back Guarantee
    • Return request must be made within 10 days of delivery
    • Product should be in original condition
    • Shipping charges may not be refundable
  1. Customer Responsibility
    • Provide correct name, address, and phone number
    • MMM Essence is not responsible for delays caused by incorrect details
  1. Intellectual Property

All logos, product names, images, and content are the property of MMM PRODUCTS (SMC-PRIVATE) LIMITED and cannot be copied or reused without permission.

  1. Limitation of Liability

MMM Essence shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  1. Privacy

Customer data is kept secure and is not shared with third parties except for order processing (courier services).

  1. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

📞 Contact Information

Company Name: MMM PRODUCTS (SMC-PRIVATE) LIMITED

P/O Box, Chak No. 2 Pathan
Tehsil Sanghar, District Sanghar
Sindh, Pakistan
Website: www.mmmessence.com
Email: info@mmmessence.com
Phone: +92 333 2920400